Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions shall apply:

• "noza78", "we", "us", or "our" refers to the noza78 online casino and sports betting platform operated through the domain noza78.cam and all associated services.
• "Player", "you", or "your" refers to any individual who registers an account, accesses our website, or uses any of our gambling services.
• "Account" means the personal gambling account created by a Player upon successful registration and identity verification on the noza78 platform.
• "Services" collectively refers to all online casino games, live dealer tables, sports betting markets, togel (Indonesian numbers lottery), sabung ayam (cockfighting), slot games, payment processing, and related features offered through noza78.
• "Bonus" means any promotional offer, free bet, cashback, loyalty reward, or other incentive provided by noza78 to Players, subject to specific terms and wagering requirements.
• "Cryptocurrency" includes Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and any other digital currency accepted for deposits and withdrawals on our platform.

2. Eligibility Requirements

To use noza78 services, you must meet all of the following eligibility criteria. By registering an account, you represent and warrant that:

• You are at least 21 years of age or have reached the legal gambling age in your jurisdiction of residence, whichever is higher. noza78 strictly enforces this age restriction and will immediately suspend accounts found to belong to minors.
• You are a resident of Indonesia or a jurisdiction where online gambling is legally permitted. You are solely responsible for ensuring compliance with your local laws and regulations.
• You are acting on your own behalf and not as an agent, representative, or employee of a third party. Business entities, partnerships, and corporate accounts are prohibited.
• All registration information you provide is accurate, complete, and truthful. You will promptly update your account details if any information changes.
• You are not currently self-excluded from gambling activities on noza78 or any other online gambling platform.
• You do not suffer from any gambling addiction or compulsive gambling disorder that would make your use of our services harmful or inappropriate.
• You have not been previously banned or restricted from using noza78 services for violation of these Terms or fraudulent activity.

noza78 reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within 30 days of request may result in account suspension and forfeiture of funds.

3. Account Registration and Verification

3.1 Registration Process

To access noza78 services, you must complete the registration process by providing a valid email address, creating a secure password, and supplying accurate personal information including your full legal name, date of birth, residential address, and contact telephone number. Each Player is permitted only one account. Creating multiple accounts (commonly known as "multi-accounting") is strictly prohibited and will result in immediate closure of all associated accounts and forfeiture of funds and winnings.

3.2 Know Your Customer (KYC) Verification

In accordance with international anti-money laundering regulations and responsible gambling practices, noza78 requires all Players to complete identity verification before processing withdrawals. The KYC process requires submission of the following documents:

• A clear, color copy or photo of your Indonesian National Identity Card (KTP) or valid government-issued passport showing your full name, date of birth, photo, and expiration date.
• A selfie photograph of you holding your identity document next to your face, ensuring both your face and the document details are clearly visible.
• Proof of residential address dated within the last three months, such as a utility bill (electricity, water, gas), bank statement, or government correspondence showing your name and current address.
• Additional documentation may be requested on a case-by-case basis, particularly for large withdrawal amounts or suspected fraudulent activity.

Our compliance team reviews KYC submissions Monday through Sunday from 9:00 AM to 9:00 PM Western Indonesia Time (WIB). Most verifications complete within 24 hours. You will receive email notification once your account is verified or if additional information is required. All submitted documents are encrypted and stored securely in accordance with our Privacy Policy.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials. noza78 strongly recommends enabling two-factor authentication (2FA) for enhanced security. You must immediately notify our customer support team if you suspect unauthorized access to your account. noza78 shall not be held liable for any losses resulting from unauthorized account access due to your failure to maintain adequate security measures.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

noza78 accepts deposits via Indonesian Rupiah (IDR) bank transfers through BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, and Bank Permata. We also support popular Indonesian e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. Additionally, Players may deposit using cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and other supported digital assets. The minimum deposit amount is Rp 50,000 or equivalent in cryptocurrency.

4.2 Processing Times

Bank and e-wallet deposits are typically processed instantly and appear in your noza78 account balance within minutes. Cryptocurrency deposits require 1-3 network confirmations depending on blockchain congestion, usually completing within 15-30 minutes. Withdrawal requests are manually reviewed by our finance team for security purposes. Cryptocurrency withdrawals process within 1-6 hours. Bank transfers and e-wallet withdrawals complete within 1-24 hours during business days. VIP members enjoy priority withdrawal processing with reduced wait times.

4.3 Withdrawal Requirements

Before requesting a withdrawal, Players must complete KYC verification as described in Section 3.2. The minimum withdrawal amount is Rp 100,000 or cryptocurrency equivalent. Withdrawals must be made to a payment account registered in the same name as your noza78 account. Third-party payments are prohibited. Players must wager their deposit amount at least once (1x rollover requirement) before withdrawing to comply with anti-money laundering regulations. Bonus funds are subject to specific wagering requirements as detailed in Section 5.

4.4 Fees and Limits

noza78 does not charge fees for deposits or withdrawals. However, your bank or payment provider may impose their own transaction fees, which are beyond our control. Maximum deposit and withdrawal limits vary by payment method and Player VIP tier. Standard limits are Rp 50,000,000 per transaction for bank transfers and Rp 20,000,000 for e-wallets. Cryptocurrency transactions have no upper limit. Contact customer support to request higher limits if needed.

5. Bonuses and Promotions

5.1 Bonus Eligibility

noza78 offers various bonuses including welcome bonuses, reload bonuses, cashback rewards, and VIP loyalty benefits. All bonuses are subject to specific terms and conditions published on our Promotions page at the time of the offer. Bonuses are available to verified Players in good standing who have completed KYC verification. Players with multiple accounts or those found abusing promotional offers will have bonuses voided and accounts suspended.

5.2 Wagering Requirements

All bonus funds are subject to wagering requirements before they can be converted to withdrawable cash. The standard wagering requirement is 30x the bonus amount for casino bonuses and 10x for sports betting bonuses, though specific promotions may vary. Different games contribute differently toward wagering requirements: slots contribute 100%, table games contribute 20%, live casino contributes 10%, and sports bets contribute 100%. Bets placed with bonus funds exceeding Rp 50,000 per round or bet may be excluded from wagering progress.

5.3 Bonus Restrictions

Maximum bet limits apply when playing with active bonus funds. The maximum bet is typically Rp 50,000 per game round or 10% of the bonus amount, whichever is lower. Bonuses expire 30 days after activation unless otherwise stated. noza78 reserves the right to void bonuses, remove associated winnings, and close accounts if we detect bonus abuse, exploitation of system errors, or violation of promotional terms.

6. Gameplay Rules

6.1 General Rules

All casino games, live dealer tables, and sports betting markets on noza78 are governed by standard international gambling rules for each respective game type. Detailed rules for each game are available through the game interface or upon request from customer support. In case of disputes regarding game outcomes, the official result recorded in our system shall be considered final and binding. Malfunction voids all pays and plays.

6.2 Sports Betting Rules

Sports bets are settled based on official results as determined by the relevant governing body of each sport (FIFA for football, BWF for badminton, etc.). If an event is abandoned, postponed, or canceled, bets are typically voided and stakes returned unless the event is rescheduled and completed within 48 hours. Settlement of bandar bola (football betting) markets including mix parlay (accumulator bets) and voor bola (handicap betting) follows standard industry practices. Specific rules for Indonesian football leagues including BRI Liga 1 matches and Timnas Indonesia (Garuda national team) games are published on our sports betting platform.

6.3 Live Casino Rules

Live dealer games are streamed in real-time from professional studios operated by Evolution Gaming, Ezugi, and other licensed providers. Bets are placed during designated betting windows and cannot be changed or canceled once accepted. In the event of technical disconnection during a live game, your bets remain valid and will be settled according to the actual game outcome. You can view settlement details in your betting history.

7. Prohibited Activities

The following activities are strictly prohibited on noza78 and constitute grounds for immediate account termination, fund confiscation, and potential legal action:

• Using the platform for money laundering, terrorist financing, or any other illegal activity
• Creating multiple accounts to abuse bonuses or circumvent restrictions
• Colluding with other Players or engaging in syndicate betting to manipulate outcomes
• Using automated betting software, bots, scripts, or any third-party tools to place bets
• Exploiting software errors, glitches, or vulnerabilities for personal gain
• Providing false, misleading, or fraudulent information during registration or verification
• Using stolen, unauthorized, or third-party payment methods
• Engaging in arbitrage betting, lay betting, or other risk-free betting strategies
• Harassing, threatening, or abusing customer support staff or other Players
• Attempting to reverse engineer, decompile, or hack any part of the noza78 platform

8. Account Suspension and Closure

8.1 Voluntary Closure

Players may request voluntary account closure at any time by contacting customer support via email. Upon closure, any remaining balance in your account will be returned to you via your registered payment method after deduction of any applicable fees or pending wagering requirements. Voluntary closure is permanent and irreversible. You will not be permitted to create a new account in the future.

8.2 Self-Exclusion

As part of our commitment to responsible gaming, noza78 offers self-exclusion options ranging from 24 hours to permanent closure. During self-exclusion periods, you will be unable to access your account, place bets, or receive promotional communications. Self-exclusion requests are processed immediately and cannot be reversed before the selected period expires. See our Responsible Gaming page for detailed information.

8.3 Suspension by noza78

noza78 reserves the right to suspend or permanently close Player accounts at our sole discretion if we detect violation of these Terms & Conditions, suspicious activity, fraud, or behavior inconsistent with responsible gambling practices. We will attempt to notify you via email, but are not obligated to provide detailed reasons for account closure. In cases of proven fraud or terms violations, noza78 may retain funds as compensation for damages suffered.

9. Limitations of Liability

To the fullest extent permitted by applicable law, noza78 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our platform, including but not limited to:

• Loss of funds due to internet connectivity issues, device failures, or third-party payment processor errors
• Errors in game software, incorrect odds displays, or technical malfunctions
• Unauthorized access to your account resulting from your failure to maintain secure login credentials
• Delays in deposits, withdrawals, or account verification beyond our reasonable control
• Losses incurred due to your gambling activities or failure to gamble responsibly

noza78's total liability to you for any claim shall not exceed the amount deposited into your account in the 30 days preceding the claim. Some jurisdictions do not allow limitation of liability for certain types of damages, so these limitations may not apply to you.

10. Intellectual Property

All content on the noza78 platform including but not limited to text, graphics, logos, images, software, game designs, and audiovisual elements are the exclusive property of noza78 or our licensed content providers and are protected by international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on our platform without express written permission. The noza78 name and logo are registered trademarks. Unauthorized use is prohibited and will be prosecuted to the fullest extent of the law.

11. Privacy and Data Protection

noza78 is committed to protecting your personal information and financial data. Our collection, use, storage, and disclosure of Player data is governed by our comprehensive Privacy Policy, which forms an integral part of these Terms & Conditions. By using noza78 services, you consent to our privacy practices as described in the Privacy Policy. We implement industry-standard security measures including SSL encryption, firewalls, and secure server infrastructure to protect your data from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security of information transmitted to our platform.

12. Dispute Resolution

12.1 Customer Complaints

If you have a complaint or dispute regarding any aspect of noza78 services, you must first contact our customer support team via live chat or email at [email protected]. We will investigate your complaint and respond within 5 business days. Most disputes are resolved satisfactorily at this stage through direct communication.

12.2 Escalation Process

If you are not satisfied with the initial resolution, you may escalate your complaint by submitting a formal written complaint to our Compliance Department. Include your account details, a detailed description of the issue, and any supporting evidence. We will conduct a thorough review and provide a final decision within 15 business days.

12.3 Governing Law

These Terms & Conditions and any disputes arising from your use of noza78 services shall be governed by and construed in accordance with international online gaming regulations. By using our platform, you agree to submit to the jurisdiction of international arbitration for resolution of any disputes that cannot be resolved through our internal complaint process.

13. Amendments to Terms

noza78 reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Material changes will be communicated via email or prominent notice on our website. The "Last Updated" date at the top of this document indicates when the Terms were most recently revised. Your continued use of noza78 services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree with modified Terms, you must immediately cease using our platform and close your account.

14. Contact Information

For questions, concerns, or inquiries regarding these Terms & Conditions or any aspect of noza78 services, please contact us through the following channels:

• Email: [email protected] (plain text only, not a clickable link)
• Live Chat: Available 24/7 through the chat widget on our website
• Support Hours: 24 hours a day, 7 days a week including Indonesian public holidays
• Response Time: Email inquiries typically receive a response within 12 hours. Live chat inquiries are answered in under 60 seconds on average.

Our customer support team operates in Western Indonesia Time (WIB) and is fluent in both English and Bahasa Indonesia to serve our Indonesian Player base effectively.